Computing Support:
- Email: WCNR_IT_Support@Mail.ColoState.EDU
- Call (970) 491-5037
- Stop by our offices in Natural Resources 206
Help Desk Hours:
Monday through Friday: 8:00 a.m. to 5:00 p.m.
Spring Break, Fall Break and Winter Break: 8:00 a.m. to 5:00 p.m.
Summer hours: 7:45 a.m. to 4:45 p.m.
Closed on weekends and when the university is closed.
WCNR Account Basics
You are eligible for a WCNR network account if:
- you are a student, faculty or staff with a home department in the college
- you are a student from another college taking a WCNR class
- you are a sponsored affiliate of WCNR
You will need to request a WCNR network account if:
- you will need access to the PC Labs
- you will need access to college network resources such as network drives and printers
Network home directories (MyFiles) have a 30GB quota!
All Colorado State University students, faculty, and staff are given a free email account with the creation of an eID. Visit the eID Web Site to create an eID.
http://help.mail.colostate.edu/ is the go-to source for information about the Exchange-based calendar for faculty and staff, mail/calendar clients and client access, tips & tricks for setting up, configuring, and getting the most out of Exchange 2010.
Undergraduate students, are given a Google Apps account during the EID account creation process. Faculty, staff, and graduate students can create a Google Apps account in addition to their main university email account, at http://mail.rams.colostate.edu.
Get Connected
Install and run CSU’s VPN client, Pulse Connect. That is available at https://www.acns.colostate.edu/security/ (under the “Pulse Connect Secure Gateway” heading).
Map Network Drive (Windows)
- Two-factor authentication is now required for connection to the network. Ensure you have Duo properly setup.
- Connect to the CSU network using the Pulse Secure client. You will need the Duo app for your two-factor authentication within the Pulse Secure client.
- Right-click “My Computer” and choose “Map network drive…”
- Network path: \\cnrdom.colostate.edu\wcnr-network
- Username: COLOSTATE\<your eUsername>
- Password: <your ePassword>
Map Network Drive (Mac OSX 10.10+)
- Two-factor authentication is now required for connection to the network. Ensure you have Duo properly setup.
- Connect to the CSU network using the Pulse Secure client. You will need the Duo app for your two-factor authentication within the Pulse Secure client.
- In Finder, click Go -> “Connect to Server…”
- Server Address: smb://COLOSTATE;<ename>@cnrdom.colostate.edu/wcnr-network
- Username: COLOSTATE\<your eUsername>
- Password: <your ePassword>