Dr. Natalie Ooi is the Program Coordinator for the Ski Area Management Program and Director of Tourism Enterprise Programs within the Department of Human Dimensions of Natural Resources, Warner College of Natural Resources at Colorado State University. She bridges the academic and ski industry worlds, having worked as a rental technician at Steamboat Springs Ski & Resort in 2008/09, before returning in 2010/2011 to do her dissertation on mountain resort tourism development. Her area of research focus was examining the socio-cultural sustainability of mountain resort development within the community of Steamboat Springs, CO. An avid skier and hiker, Natalie is an Australian citizen who relocated to the USA in 2013 to further follow her passion of skiing and the outdoor lifestyle. Her research interests center on sustainable ski area management and development, with particular interest in the complexities of tourism-community and other stakeholder relationships within mountain resort communities. She earned her Ph.D. from Monash University, Australia, where she was a Donald Cochrane Scholar and recipient of the Dean’s Postgraduate Research Excellence Award for the Faculty of Business and Economics.